Customizable look and feel of the help desk.Multi-lingual customer support and localizations.Schedule reports are automatically sent to your inbox.Custom reports via Kayako Query Language.Mobile live chat with the Jabber gateway.Mobile apps for iOS, Android, Windows and Blackberry.Automatic escalation rules to prevent unaddressed customer queries.Set business hours for accurate performance tracking.Ticket reply and resolution deadline management.Enhanced customer and organization profiles for CRM.Customizable tickets, chats and customers.Advanced ticket workflows, rules and automations.Fully featured live chat for your customer service portal and website.Support ticketing with email integration.Trusted by over 30,000 organizations worldwide, the software can serve a wide range of customer service needs, from small businesses to the largest companies. Kayako is an on-premise or cloud hosted help desk software that puts all your customer service channels in one place the better and more efficient way to address customer concerns. Order Installation Service What is Kayako? With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences Kayako is the unified customer service platform.
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